FAQs

Frequently Asked Questions

 

How much for this many of part x? What is your best price?

The prices shown on our website are the best price. Quantity discounts are available on our most popular products - these discounts are shown on each product's page.

 

Do you do part y?

Everything we stock is shown on the website. If it isn’t listed we don’t sell it! (Except for custom batches of parts - see below)

 

Can you make a custom part? (e.g. wheel)

We are happy to quote for custom parts for 10¼" gauge miniature railways only.

We no longer offer custom parts for other gauges or any modification of our standard stocked products.

Do you have assembly diagrams for your kits?

Yes - see here

 

When will my order arrive?

We dispatch orders as soon as possible - usually within a week - and you will receive an email when your order has been dispatched. Delivery time after dispatch depends on the shipping option you have chosen: Royal Mail is 2-3 working days, UPS is 1-2 working days, pallets are 2-3 working days.

 

What is the difference between the 7¼" Standard Gauge and 7¼" Narrow Gauge profile?

These are two standards set by the 7¼" Gauge Society.

The Narrow Gauge profile wheels are thicker, and have a slightly thicker/deeper flange.

You can find dimensioned drawings here which show the difference!