Delivery Information

Dispatch Times

If an item is listed as in stock we should have it on the shelf ready for dispatch, usually within 7 days. We normally pack orders on a Monday and dispatch them on Monday or Tuesday - if ordered by midday on Monday it should be sent that week, any orders after that time may not be dispatched until the next week.

We don't offer or promise a same/next day dispatch - we dispatch all orders as soon as possible, if you need your order by a specific date please contact us and we will do what we can to help.

The workshop is sometimes closed for reasons such as staff holidays. When the workshop is closed we do not dispatch orders! Any orders received when we are closed will be sent as soon as possible when we reopen. Upcoming closed dates are shown below.

Workshop Closed Dates:

16 - 20 June

 

 

 

UK Delivery

Please note we are currently unable to accept orders from Northern Ireland.

We use three methods to send orders dependent on weight: Royal Mail 48, UPS courier or a pallet service. 

 Royal Mail 48
0 - 2kg £5.00
2kg - 10kg £9.50
10kg - 20kg £13.50
UPS Courier
0 - 20kg £15.00
20 - 30kg £25.00
30 - 40kg £30.00
40 - 50kg £40.00
50 - 60kg £50.00
60 - 70kg £60.00
70 - 80kg £70.00
Pallet (larger or heavier orders)
Up to 250kg £85
250 - 500kg £100
500 - 1000kg £120

 

Occasionally we may have some second hand items which are too large or too heavy to fit on a pallet. These will be marked up for collection only, although please contact us to discuss options if you can't collect as we may be able to arrange delivery.

International Delivery

 Unfortunately we are currently unable to ship items to the EU.

We are happy to ship items to the rest of the world, please contact us with a list of the items you wish to order and we can provide a shipping cost.

 

Collection and Viewing

Orders can be collected from our workshop in Watford on Mondays by appointment, our usual hours are 10am - 6pm.

We may be able to accommodate collections on other weekdays but please contact us to confirm. At busier periods e.g. school holidays we are not available every day.

We are unable to accommodate collections in the evening or at weekends. 

If you wish to collect items, please contact us to place your order and arrange collection. We are able to take card payments in person for any collected orders.

Viewing of items, e.g. second hand items, is also possible by appointment - same hours as for collection!